Career Move Consultant

IT Support Specialist

2 - 10 Years

Gurgaon


Job Description

Purpose of the role

The Support Specialist – IT Services is responsible for assist in IT services delivery, IT support & maintenance services for both clients and internal teams, as well as align with project initiated by HQ IT team.

Accountabilities / Job Description

1. Provide general IT support services in a serviced office environment with mostly multi-national clients
2. Coordinate with regional IT teams on Application and Infrastructure projects
3. Handle IT support and training needs of our own staff
4. Pro-actively develop and deploy IT services and packages for our Clients and improve our service revenue
5. Assist our Sales team in pre-sales activities related to IT infrastructure
6. Take part in any other regional IT initiatives as directed by the HQ
7. Vendor management of IT fixed asset, internet infrastructure, server room facilities and IT equipments
8. Troubleshooting on network, workstations, printers and server
9. Hardware and software installation and configuration
10. Incident management of outsourced company
11. Computer software installation / security / update and user trouble shooting
12. Assist on IT procurement and audit on quality and cost control
13. Preventive maintenance on anti-virus definition

Key Performance Indicators/Job Requirements

Primary Technical Skills
Experience in IT infrastructure management
Knowledge of network equipment
Experience with Microsoft Windows, Mac and/or Linux desktop operating systems in a network.
Knowledge in MS Office suits, Mac OS and smart devices support.
Secondary Technical Skills
IP Telephony deployment or maintenance experience.
Experience with Microsoft SQL Server administration and support.

Qualifications

Higher Diploma in Computing or Bachelor Degree in Science or above
At least 2-3 years of experience in front line IT support in a Multi-national company.

Professional Qualities

Good command of English communication skills
Excellent technical problem-solving and analytical ability

Salary 1 Lac 75 Thousand To 2 Lac 75 Thousand P.A.
Industry IT Software - Network Administration, Security
Work Experience 2 - 10 Years
Qualification Other Bachelor Degree

Key Skills

IT support IT Helpdesk IT Infrastructure System Administration Networking Troubleshooting Hardware Installation Software Installation desktop support linux SQL Server server support Network Support Network Administration

Company Profile

Company Name

Career Move Consultant

About Company Leading manpower consultant taking care of pan india locations
Email ID info@careermove.co.in